Shipping policy

Order Processing:

• All orders are processed within 2-3 business days.
• Orders are not processed or shipped on weekends or public holidays.
• If we experience a high volume of orders, processing may be delayed. Customers will be notified of significant delays via email or phone.

Shipping Methods and Delivery Times:

• Standard Shipping: Delivery within 5-7 business days.
• Expedited Shipping: Delivery within 2-3 business days.
• Overnight Shipping: Next business day delivery for orders placed before [cut-off time].

Note: Delivery times are estimates and may be affected by factors beyond our control, such as carrier delays or customs processing.

Shipping Rates:

• Shipping charges are calculated based on order weight, dimensions, and destination.
• Shipping costs will be displayed at checkout.
  

International Shipping:

• We ship to select international destinations.
• International shipping times vary by destination and can take up to 14 business days or more.
• Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Shipment Confirmation and Order Tracking:

• Once your order has shipped, you will receive a shipment confirmation email with tracking information.
• You can track your order using the provided tracking number through the carrier's website.

Shipping Restrictions:

• We do not ship to P.O. boxes or APO/FPO addresses.
• Certain products may have shipping restrictions due to size, weight, or destination regulations.

Damaged or Lost Shipments:

• If your order arrives damaged, please contact us immediately with photos of the damage.
• If your shipment is lost in transit, please contact us so we can assist in locating the package or arranging a replacement.